Best Sellers

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Collagen

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Frequently Asked Questions

Do you have a shop? Where can I buy?

Lume Wellness is an online health and wellness store. Currently, we do not have a shop yet. If you wish to buy our products, please kindly place an order through our website, Facebook, or by phone.

How much is delivery fee?

We are partnered with one of the top trusted logistics companies in Myanmar to deliver our products to your doorstep. We charge a small delivery fee depending on where you are located in the country.

How long will it take for my order to arrive?

We aim to deliver your order to your doorstep as fast as we can. Generally, our order processing and order fulfillment time can take around 1-2 business days.

After fulfillment, we work with our trusted logistic partners to deliver your package. This can take up to 2-3 business days.

What payment methods do we accept?

We accept a variety of payment methods, including cash on delivery, bank transfers and digital wallet payments.

  • KBZ Bank / KBZPay
  • AYA Bank / AYAPay
  • CB Bank / CBPay
  • Wave Money

Currently, our website only supports cash on delivery payment system.

If you wish to pay via bank transfers or digital wallet payments, please message us with your order confirmation number or screenshot and we will be happy to assist you with your payment.

Are your products authentic?

We source our products from reputable partners in the USA, Australia, and Japan depending on where the brand is from. For example, if the brand is from USA, we source it directly from the USA.

We guarantee that all our products are 100% authentic.

Got More Questions?

We are happy to assist you in your wellness journey.

Please feel free to contact us through our customer chat and telephone support at (+95) 989 888 8455 and (+95) 989 888 8466.

Visit us on our Facebook Page where we post about up-to-date products and share wellness tips.